Top 10 Questions to Ask a Builder During a New Construction Consultation

Building a home is one of the most exciting—and most important—decisions you’ll ever make. Whether you’re building a custom home or choosing a semi-custom floor plan in a Northwest Indiana community, the questions you ask your builder during that first consultation will set the tone for the entire build.

Before you sign a contract or pick your finishes, make sure you’re prepared with the top 10 builder questions every buyer should ask.

For even more insight, explore my New Construction Guide to help you understand timelines, upgrades, inspections, and contract terms.

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🔟 1. What is included in the base price of the home?

This is one of the biggest misunderstandings in new construction.
Ask your builder to clarify:

• What features come standard

• What upgrades cost extra

• What the “model home” includes that the base price does not

This prevents surprises later—and helps you budget accurately.

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9️⃣ 2. What is the estimated build timeline?

A builder should give you:

• Average construction time

• Potential delays (weather, materials, inspections)

• When you can expect milestones: framing, drywall, closing

Remember: faster is not always better. Quality takes time.

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8️⃣ 3. How do change orders work?

Change orders can get expensive.
Ask:

• When changes are allowed

• How pricing is calculated

• Whether they offer allowances or strict upgrade pricing

This is key if you love custom details.

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7️⃣ 4. What warranties are included?

Every builder should provide:

• Structural warranty

• Workmanship warranty

• Appliance and system warranties

• Manufacturer warranties on windows, roofing, etc.

Clarify what’s covered—and for how long.

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6️⃣ 5. Can I use my own lender, inspector, or attorney?

Some builders offer incentives for using their preferred partners.
But you should always ask:

• What are my options?

• Can I bring my own inspector?

• Are outside consultants allowed during construction?

This ensures transparency and protects your interests.

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5️⃣ 6. What’s the communication process during the build?

Great builders communicate clearly and consistently.
Ask:

• Who will be your point of contact?

• How often will you get updates?

• Will you receive photos, weekly emails, or a project portal?

Good communication = a smoother build.

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4️⃣ 7. Are landscaping, appliances, and exterior finishes included?

Some builders include:

✔ Full landscape package
✔ Concrete driveway
✔ Sod/seed
✔ Full appliance package

Others include none of the above.
You’ll want clarity up front.

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3️⃣ 8. What energy-efficient features do you offer?

Energy savings = long-term savings.
Ask about:

• Insulation

• Windows

• HVAC systems

• Energy-efficient appliances

• Smart-home options

This affects comfort and resale value.

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2️⃣ 9. What sets your homes apart from other builders?

This is where a builder’s trademark shines.
A great builder should confidently explain their:

• Craftsmanship quality

• Structural strength

• Architectural design

• Materials

• Customization options

Their answer will help you compare them to other local builders.

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1️⃣ 10. What happens if there are delays or cost increases?

Building is unpredictable—but a good builder has a plan.

Ask:

• How pricing is protected

• Whether contracts are fixed-price or cost-plus

• What happens if materials increase

• How delays affect closing dates

This question alone can save thousands.

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🌟 Bonus Question:

May I see examples of your completed homes, floor plans, and client testimonials?

A reputable builder should proudly show:

• Portfolio photos

• Model homes

• Past projects

• Client reviews

If they hesitate? Red flag.

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🏁 Final Thoughts

Asking the right questions is the key to a successful new construction experience. These 10 questions help you protect your investment, clarify expectations, and avoid costly surprises.

If you’re considering building in Crown Point, St. John, Cedar Lake, Lowell, Valparaiso, Dyer, or anywhere in Northwest Indiana, I’d love to guide you through the process.

👉 Schedule a consultation: https://hollybrummfurdo.com/contact
👉 Download my Buyer’s Guide: https://hollybrummfurdo.com/buyers-guide
👉 Learn more about Northwest Indiana: https://hollybrummfurdo.com/moving-to-nwi